Terms and Conditions

  You, the member, of the Contrast Cold Plunge and Saunas LTD facilities agrees to be held responsible and to ensure you are aware of and following the guidelines below. By signing up you are agreeing with the terms and conditions of using the facillities and the services we are providing and you understand that by breaching this agreement Cold Plunge and Sauna LTD reserves the right to terminate your hire of the facility/services immediately, at our discretion.

Use policy

  To use the facility you must wear a bathing suit in sauna and use flip flops around the facility as it can get slippery. All members must wash and fully shower before using the sauna or cold plunge. No flip-flops or other foot wear are allowed in the cold plunge or sauna. Please ensure you are using a towel in the sauna to sit on it and to wipe when coming out of the cold plunge. 

Liability

Due to the type of activity of the sauna and cold plunge facility of Contrast Cold Plunge and Saunas LTD personal injury claims are not accepted. Contrast Cold Plunge and Saunas LTD accepts no liability for loss of personal belongings. 

Potential infectious disease

No member suspected or known to carry an infectious disease should be allowed in th facility. 

Acknowledgment of risks

Sauna and cold plunge are a proven beneficial way of therapy, but it should not be used to cure any disease. There are risks with using the sauna:

  • slippery surfaces all around the premises

  • possible faults in the design, repairs and alterations to the facility

  • exposure to contrast therapy very hot and very cold termperatures

  • posible hazards around the facility

  • contact with hot and cold equipoment or surfaces

  • experiecing increased/lowered body temperature

  • contact with other members

  • many other likely risks that can make the participation in the session risky and unpredictsble.

Behaviour

  Contrast Cold Plunge and Saunas LTD will ensure at all times that no part of the facility will be used for imoral or inappropriate purposes. We will be prosecuting verbal and physical behaviour against anyone that works on the premises or uses the facility as a member. 

The member of the facility understands that acts in any way that can offend or distress other members/users through sexual comments, inappropriate nudity or language, offensive behaviour will be asked to leave and they will respect and accept the decision as being final.

Age Limit

You (the member) are confirming that you are 18 or older;

For persons under 18 we must receive a written consent from parent or carer.

  Contrast Cold Plunge and Saunas LTD has the right to ask for information about age/identity if anyone is looking to use the facility. 

Membership

  The membership entitles you the member the usage of Contrast Cold Plunge and Saunas LTD facilities, services and equipment during the booked slot;

  • the membership is personal and cannot be shared or transferred;

  • we ask the member to notify our team 30 days in advance of their wish to cancel;

  • we do not freeze memberships, unless exceptional medical conditions.

Booking/Cancellations

  • Slots can be booked, via Memence (subject to availability);

  • Sessions can be cancelled up to 24 hours before;

  • In case of injury or emergency please contact us;

  • If the member wishes to cancel with less that 24 hours before the session, unfortunately it will be considered a non-refundable, late cancellation;

  • monthly sessions need to be used by the end of the month.

  • if  Contrast Cold Plunge and Saunas LTD cancels a session/appointment with less than 24 hours notice, a new session/appointment will be scheduled without any penalty to th eclient, subject to availability

  • Any rolled over sessions have a 30 days availability period. 

Payments 

  • The first payment will be taken on a pro-rata basis at the moment of the agreement, but the next payments towards the membership of choice will be taken on the 1st of every month via Stripe;

  • Bookings cannot be made unless the mandate has been set up;

  • The packages and membership payments are non-refundable;

  • Payments will be taken automatically until we are notified of the member's wish to stop or alter their membership;

  • If the payment is late the member will be contacted by the Contrast Cold Plunge and Saunas LTD team and access may be suspended;

  • we will notify the member a minimum of 30 days in advance of our intention to change our prices. 

Representation of fitness

By signing up you are agreeing to the following:

  • that you are mentally and physically fit to use the facility

  • that you do not have any medical condition that can interfere with the ability to sweat or to use the sauna and cold plunge

  • that you have obtained GP permission if you had any prior concerns

  • that you are not pregnant

  • that you are not under the influence of alcohol, medication, drugs or any other substances

  • that you are not experiencing any symptoms like high fever, continuous cough, change/loss of taste or smell or any other Covid related symptoms.